Customer Reviews 

 

Our customers are important to us. We are keen to understand the experience our customers receive when shopping online and also the experience they receive from our customer service and social media messages. Here's some helpful reviews from customers, just like you. We send out a special thank you to all those who post a review about our products and service. We appreciate it.

 

Based on 778 reviews
97%
(751)
3%
(27)
0%
(0)
0%
(0)
0%
(0)
Amazing tropical fruits

These are absolutely amazing. Tastes amazing just like the ones in tropical countries. They were packed well & delivered fast. And they had great instructions on the ripening process of and when to cut them open. I also purchased Guava they were great and juicy too.

Amazing

These are absolutely beautiful. Tastes amazing just like the ones in tropical countries. They were packed well & delivered fast.

Absolutely blown away by how fresh these kaffir lime leaves are! The fragrance is incredibly strong, making my curries taste amazing. Exotica’s service is top-notch too.

Awesome service

I purchased some papaya as I just love this fruit and can't get it where I live in the South Island. This fruit is so delicious and very good for you so I was very excited that I could order this from Exotica. My enquiry was answered very quickly which included some extra information on the ripening process of the fruit. I kept missing out on purchasing this when the fruit became available so I submitted a request for notification when ready, which allowed me to get in quick to order. Shipping was very quick after ordering both the fresh papaya and the freeze dried papaya. I was also given a packet of freeze dried banana (delicious) - an unexpected surprise and very much appreciated!! I have feasted on papaya over the last few days but as shipping is quite expensive this will become a special treat. Highly recommend the service from Exotica

So much better than dried leaves! The fresh ones from Exotica added such a nice zing to my dish. Will be ordering again.

Freeze Dried Chokanan Mango Snack Pack 15g

Sweet dry fruit, I like it. Trade again, thanks.

Pineapple pieces.

These taste like puffs of pineapple meringue. Utterly exquisite.

The best kaffir lime leaves I’ve found! I keep them in the freezer for later use, and they still retain their fragrance. Great buy.

Absolutely stunning n beautiful

Truly the colour the taste refreshing beautifully crisp.

The moment I opened the package, the citrusy scent hit me. Beautiful quality and arrived super fresh. Highly recommend!

I love that these are spray-free! You can really taste the difference in my dishes. Exotica always delivers on quality and service.

Finally, fresh kaffir lime leaves in NZ! I used them in my homemade Thai curry, and the aroma was just perfect. Arrived in great condition.

S
Rosella Plants
Sean Haisley
Yay we have sorrel

I am very happy that I was able to purchase sorrel off the site and the plant looked nice and healthy. I cannot wait for it to grow larger, with more flowers

Persimmon Fuyu

Arrived in great condition. Mature plant which looks very healthy. Another great purchase from Exotica, thank you.

Thai White Stem Taro

Plant arrived in great condition. The new delivery system was faster than I had expected as it took only 2 days. Looking forward to seeing how big they get compared to my satoimo taro.

Nice quality product and good customer service! kop khun ka🙏

Coffee trees

Ordered 3 coffee trees as xmas presents. Picked up and delivered to recipients after xmas.
Was given a 4th smaller tree for delay. Very happy with my purchase and Rose was totally upfront that there was a delay. May well get more for my property and look at some of the other interesting plant. Will deal with exotica again.

P
Golden F1 Papaya
Philip Mackey
Quick delivery

Healthy looking plant

These leaves are amazing! So fresh and aromatic, making my stir-fries and soups taste next level. Fast delivery too!

Good

Hi. Our plants arrived safely. One is doing really well and the other we are not sure about. It has been droopy sine we unboxed it. Both have been repotted into much larger pots and enjoy a position which is sheltered and sunny. Can you please help with how we might restore the droopy plant?

S
Golden F1 Papaya
Shannon Sealey
F1 Papaya

When it comes to packaging for plants Exotica NZ have mastered it.
As usual I received the plant in excellent condition and looking healthy. I'm looking forward to see this mature and give me some nice Papaya.
Thanks Exotica

U
Golden F1 Papaya
Ulrich Schmid
Lovely Plants

The plants arrived safely and well packed. Thanks!
However it took 5 days for the parcels to reach us, transported by a company called Slowway (sorry, "Fastway"). The reason for the yellow new leaves! Maybe there is a company that can deliver a bit faster. Just a thought.

Beautiful specimen, couldn't be happier.

All my questions were promptly answered before purchasing. The Champaka arrived in flower and was a beautiful, balanced shape. I couldn't be happier.

Hard to find good quality kaffir lime leaves in NZ, but these are exceptional. The leaves were vibrant, fresh, and packed with flavour.

Calina IBP9 papaya

Received my plant well packaged and safe and sound a week ago. I'm looking forward to on growing it in a large pot my greenhouse. Thanks.